The terms that apply when you order custom teamwear from Team Spirit Sports. Please read these before approving artwork or placing an order.
All quotes are valid for 30 days from the date of issue unless stated otherwise. Orders are confirmed only when a quote is accepted and a deposit (where required) has been received. Club runs typically start at 15 players per design; smaller orders can be quoted on request.
Free artwork is prepared for every order. The customer must approve artwork before production begins. Team Spirit Sports is not responsible for errors in colours, logos, names or numbers once artwork has been approved. Approved artwork is taken as the final spec for the run.
Standard production runs are 7–14 business days from artwork approval. Lead times may extend during peak season (January–March for school leavers, and pre-season for winter codes). We will confirm your expected turnaround at quote stage.
Please use the size charts on our product pages and downloads before ordering. Garments are made to industry-standard specifications; minor variation of ±2% is normal for manufactured garments. We recommend ordering a sample garment for large squads.
Orders are dispatched from our South Kempsey warehouse. Delivery times are estimates only and depend on the courier. We are not liable for delays outside our reasonable control.
Custom-made garments are produced to your approved specification and cannot be returned for change of mind. Faulty or defective items will be repaired or replaced under our warranty — see our Returns Policy for details.
Questions about these terms? Call +61 (02) 6567 4941 (South Kempsey) or email hello@teamspiritsports.com.au.
